LUV Hair Inc. and LUV hair brands electrical hair products come with a five (5) year limited warranty. All LUV hair products meet the strictest standards in electrical craftsmanship and quality and use the most innovative out to date technology. In the event that you need to return an appliance under the terms of warranty, please follow these steps:
Mail the defective product to: WARRANTY DEPT. 16634 oak view court Encino CA 91436 together with a copy of your original purchase receipt, and $19.99 for postage and handling. (cash, check or money order only). The packaging the product came in is not necessary to return.
To assure the quality of our products and the brand name we have created over the years, we take extreme measures in safeguarding LUV Hair's intellectual property rights. We only exchange products that are verified authentic LUV hair merchandise. To help assure our customers that the product they are buying is an original LUV Hair appliance, we recommend that our customers only buy LUV products from trusted retail establishments and authorized online resellers.
It is imperative you save the receipt for any return or exchange or for us to verify if the product is indeed authentic. If you have any questions regarding the authenticity of any LUV Hair product or if you think you may have purchased a counterfeit/replica LUV devise please call us at (818) 277-9833 or email us at sales@luvhairinc.com
We know you have many choices for shopping for your beauty products and we thank you for choosing LUV Hair Inc.